036 | Business and Non Business Conversations to Build Relationship

Today on The Rising Leader:

● Business communications at the workplace

● Why non-business communications are more difficult than business conversations

● Communicating at work and investing in the trust jar

● Trusting your relationship Spidey sense

● Reflecting on how you react to various situations

As the leader of an organization, communication is almost your entire job: how you show up, what you say in a situation, how much you communicate, and when you communicate are crucial factors to keep in mind as a leader. The better you understand the art of communication, the better leader you’re going to be. But for many of us, when we think about communicating at the workplace, we mostly think about business communication—work agreements, products, who’s responsible for what, and key performance indicators. Non-business communication at the workplace can be more challenging, and it’s the kind that makes or breaks the relationships needed to be successful.

In this episode, I discuss business and non-business conversations and relationship-building. I explain how non-business conversations create resentment when done poorly. I describe how the way we react to anything as adults is deeply rooted in our childhood. I also discuss why you need to trust your gut and share ideas on approaching someone when you feel like you have offended them—or have been offended by them.

“Non-business communications are harder because they’re the ones that make or break relationships, and everything that we do is relationships.” - Mark J. Silverman

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Leader, It’s Time to Rise!

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Mark SilvermanAugust 16, 2023